At Powerlead, we are committed to providing high-quality, accurate, and reliable data for all of our users. In order to maintain the best possible experience for all our customers, we have established a Fair Use Policy to ensure the responsible and efficient use of our services.
Usage Limit
Each Powerlead subscription includes a specific allocation of credits based on your selected monthly or annual payment plan. These credits can be used for prospecting with the Powerlead Chrome Extension or for bulk operations. This allocation is designed to support the average user's prospecting and lead generation needs without compromising the quality of service for others.
What is a Credit?
- A credit represents a single instance of retrieving contact information from our database via the Chrome extension, such as email addresses or phone numbers.
Guidelines for Fair Use
1. Responsible Usage: Powerlead users are expected to use the platform and their allocated credits in a manner consistent with standard business practices for lead generation.
2. No Sharing of Accounts: Each Powerlead account is for individual use. Sharing your account or login credentials with others to bypass the Fair Use Policy is prohibited and will result in immediate suspension of your account.
3. Automation Restrictions: Using automated tools, scripts, or other means to extract data at a rate that exceeds normal human usage is prohibited. Any detection of such activities may result in your account being flagged for review.
4. Usage Monitoring: Powerlead regularly monitors credit usage to ensure compliance with this Fair Use Policy. If your account exceeds the 5,000-credit limit within a given month, your access to the service may be temporarily restricted until your credit allocation resets at the beginning of the credit cycle.
Exceeding Your Credit Limit
If you reach your monthly credit limit per credit plan selected, your access to contact data retrieval will be paused until your credits renew at the start of the next billing cycle. Alternatively, additional credits can be purchased if required. For more information on purchasing additional credits, please contact our support team.
Enforcement and Violations
In the event of a violation of this Fair Use Policy, Powerlead reserves the right to take any necessary action, including but not limited to:
- Issuing warnings
- Temporarily suspending or terminating accounts
- Imposing additional fees for excessive use
To ensure fair usage, in some instances, Powerlead has the right to enable one free active account at a time.
Powerlead is dedicated to providing the best service to all users. This Fair Use Policy helps ensure that our platform remains fair, functional, and accessible for everyone.
If you have any questions about this policy or your usage, feel free to contact our customer support team.